Our Privacy Policy

At Alumuna Property, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information:

We may collect personal information from you directly or from third parties in the course of providing our real estate services. This information may include:

  • Name, address, and contact details
  • Property details (if you are selling, buying, or renting)
  • Financial information (if applicable, such as banking details)
  • Identification documents (such as driver's license or passport)

We collect this information to facilitate real estate transactions, provide property-related services, and fulfill legal and regulatory requirements.

2. Use and Disclosure of Personal Information:

We may use and disclose your personal information for purposes related to our business activities, including:

  • Marketing and promoting properties for sale or lease
  • Facilitating property inspections and negotiations
  • Processing rental applications and managing tenancies
  • Complying with legal and regulatory obligations
  • Communicating with you regarding our services and properties
  • Conducting market research and analysis

We may disclose your personal information to third parties, such as real estate agents, landlords, tenants, solicitors, conveyancers, financial institutions, and government authorities, where necessary to fulfill the purposes outlined above.

3. Security of Personal Information:

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial security measures.

4. Access and Correction:

You may request access to the personal information we hold about you or request corrections to ensure it is accurate, complete, and up-to-date. We will respond to such requests in accordance with the APPs.

5. Privacy Complaints:

If you believe that we have breached your privacy rights or have concerns about how we handle your personal information, please contact us using the details provided below. We take privacy complaints seriously and will investigate and respond to any complaints in a timely manner.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. Any changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions about our Privacy Policy or our privacy practices, please do not hesitate to contact us.

Effective Date: 8 March 2024

By engaging with our services or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.